Logo

How can we help you?

Find step-by-step guides, troubleshooting tips, and feature explainers to get the most out of our platform.

How to disable Biometric Protection?

General

How to disable Biometric Protection?

Biometric Protection is an optional feature that offers a more secure method of authentication. To disable Biometrics on your account, follow the steps below.

Last updated on 10 Mar, 2026

1. Go to your IronVest Settings page: https://ironvest.com/app/settings
2. Select the ‘Biometrics’ section

image.png


3. Click on the toggle to turn it off.

image.png


4. There is a last test that you need to complete to fully deactivate the feature. If Biometrics fails, request email verification to deactivate it. To do so, click "Try Another Method" and then "Send Email OTP Verification".

image.pngImage

5. You should see the following window on the left side of your screen and receive a code to your email. Enter the code, and when you're done, click "Submit".

Image

 

If you're experiencing issues disabling Biometrics or encountering other problems, please contact our support team at support@ironvest.com.

Did you find this article helpful?
Previous

What to do when Biometric authentication fails?

Next